$200 up has standard free shipping 

(Included San Mateo, San Jose, San Francisco, Fremont, Santa Clara, Sunnyvale, Mountain view, Menlo Park, Palo Alto, Redwood City, Foster City, Union City, Hayward, Oakland, and Alameda)

Bay Area Pick Up Location:

1222 South Amphlett Blvd.

San Mateo, California 94402

***** You will receive a notification Message when your order is ready ***** 

If you have any question please call us at:

650.595.4877 

Or You can write to us at

Bowie@kiyoi-inc.com

Frequently Asked Questions

  • If my order is delayed or canceled, will I be notified?

    Yes, if your order is delayed or canceled due to logistical issues, we will send you a text message.

  • What are your working hours?

    Our regular working hours are Mon-Friday, 9:00-5:30. Sat: 9:00-1:00. (Except Labor Day, Christmas Day and New Years Day)

  • I can't find an item?

    You could use the top navigation bars to type the keyword search box to find your desired items. Then click the title or name of the item, you will see the product detail page including its description, such as origin, weight and brand.

  • Return Policy

    You must return new, unopened items within 2 days of delivery to our company for a full refund. When you receive the products and it results in our error,  please call us immediately. After we confirm your return order, the credit will refund you in 2~3 business days.

  • Payment

    We accept Credit card: Visa, MasterCard, Discover, and American Express

    1. ATM/Debit/Check cards with a MasterCard or Visa logo on the front

    2.Google pay / PayPal  

    3.Cash (Pick up only)









  • Find Items

    You could use the top navigation bars to type the keyword search box to find your desired items.

  • Promotion/ Discount

    We have weekly promotions and special offers from time to time, website SALES randomly.

  • Check out

    When you finish shopping, please review all of the items have added in your Shopping Cart.
    Make sure the quantity and correct building information. When you’re ready to go to the next step, click the ‘Proceed to Checkout’ button.

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