Help Center

Frequently Asked Questions

• If my order is delayed or canceled, will I be notified?

  Yes, if your order is delayed or canceled due to logistical issues, we will send you a text message.

• What are your working hours?

  Our regular working hours are Mon-Friday, 9:00-5:30. Sat: 9:00-1:00. (Except Labor Day, Christmas Day and New Years Day)

• I can't find an item?

  You could use the top navigation bars to type the keyword search box to find your desired items. Then click the title or name of the item, you will see the product detail page including its description, such as origin, weight and brand.

• Return Policy

  You must return new, unopened items within 2 days of delivery to our company for a full refund. When you receive the products and it results in our error,  please call us immediately. After we confirm your return order, the credit will refund you in 2~3 business days.

• Payment

  We accept Credit card: Visa, MasterCard, Discover, and American Express

  1. ATM/Debit/Check cards with a MasterCard or Visa logo on the front

  2.Google pay / PayPal  

  3.Cash (Pick up only)
  
  
  
  
  
  
  
  

  
  
  

• Find Items

  You could use the top navigation bars to type the keyword search box to find your desired items.

• Promotion/ Discount

  We have weekly promotions and special offers from time to time, website SALES randomly.

• Check out

  When you finish shopping, please review all of the items have added in your Shopping Cart.
  Make sure the quantity and correct building information. When you’re ready to go to the next step, click the ‘Proceed to Checkout’ button.